© 2025, Angela Sydney. All rights reserved
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When purchasing from Angela Sydney, please be aware of the following important information regarding customs, taxes, and international shipments:
As the buyer, you are solely responsible for any additional charges that may be applied by customs authorities in your country, including but not limited to:
Import taxes (such as VAT/GST where applicable),
Customs duties,
Handling, inspection or clearance fees.
These costs vary depending on your country of residence and the value of your order.
➡️ It is your responsibility to check these costs and ensure that you are willing and able to pay them before placing an order.
You are also responsible for ensuring that the items you order are legal and permitted to be shipped to your country.
If you have any doubt about the legality of a product, you must consult with your customs office or relevant authorities before placing your order.
We cannot be held liable if your order is delayed, confiscated, restricted or returned due to local import regulations.
Please note that:
If your items are lost, stolen or confiscated by customs, we will not provide any refund or replacement.
It is your responsibility to take precautionary steps to minimise risks relating to international shipments (such as monitoring tracking information and complying with customs requests).
If your order is held by customs, the customs office in your country will contact you directly (by mail, email or phone) with instructions for the clearance process.
It is important that you follow their instructions promptly to avoid further delays or additional charges.
If you have any questions or concerns regarding customs fees, import duties or shipping-related issues, please contact us at contact@angela-sydney.com.
While we cannot influence customs processes or waive related costs, we will do our best to assist and guide you where possible.
© 2025, Angela Sydney. All rights reserved